SHIPMENT PROCESSING TIME

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES DELIVERY ESTIMATES

REFRIGERATOR FILTER STORE

ships only to the United States. Standard Shipping is Free of charge (2–3 business days).

Unfortunately, we do not ship to regions such as:

American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific. 

Delivery to Alaska & Hawaii- Economy Shipping (5-8 business days) - 7 dollars.

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

SHIPMENT CONFIRMATION ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s.) The tracking number will be active within 24 hours.

DUTIES AND TAXES

Prices listed on our website are taxed in US dollars in the state of Nebraska, West Virginia, Pennsylvania, California which means you may be required to pay duties and taxes upon receipt of your order in other states. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

DISCLAIMER:

Address or other customer error: If a package is returned intact to REFRIGERATOR FILTER STORE due to address error (or any other error) made by the customer, the customer will be responsible for any shipping fees incurred. Refund will be made for the item minus the shipping cost.

DAMAGES

REFRIGERATOR FILTER STORE is not liable for any products damaged
or lost during shipping. If you received your order damaged,
please contact the shipment carrier to file a claim. Please save
all packaging materials and damaged goods before filing a claim.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:

contact@refrigeratorfilterstore.com

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

CAN I CANCEL MY ORDER?

 You are eligible for a full refund, including Shipping & Handling , ONLY if the order has been cancelled prior to shipping. We cannot process claims, refunds or additional requests once the package is in transit with the carrier. After checkout, if you make a mistake or change your mind, you have 30 minutes to cancel the order.

Still have questions? Please send us an e-mail: 

contact@refrigeratorfilterstore.com

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
- Any item that is returned more than 30 days after delivery.

Partial Refunds or Restocking Fees

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@refrigeratorfilterstore.com

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

contact@refrigeratorfilterstore.com

and send your item to:

Fast Prep USA - Arti Brenner
6500 NW 21st Ave, Bay 9, Fort Lauderdale, FL, 33309 USA

Shipping 
To return your product, you should mail your product to:

Fast Prep USA - Arti Brenner
6500 NW 21st Ave, Bay 9, Fort Lauderdale, FL, 33309 USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Dear our user,
We understand how important it is for you to keep your information confidential. Therefore, our website uses the SSL certificate to protect your card information.
To be able to pay for orders on our website, we use several payment service: Shopify Payment. Therefore, you have a choice, you can pay with any of your cards. If for some reason you cannot pay for your order, please write to us:

contact@refrigeratorfilterstore.com

We Accept:

Visa, Mastercard, AMEX, Diners Club, Discover, Apple Pay, Shop Pay, Google Pay, Meta Pay